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    Ramac Industries, Inc Return Policy

  • General.
    Return Merchandise Authorization (RMA) is required on all returned merchandise.
  • Warranty Policy.
    Standard warranty period is 12 months from date of purchase.
    Required Information:
    • VIN number
    • Mileage In and Out
    • Reason for failure
  • Return of non-core or non-warranty items:
    All items must be returned in the original packaging and must be in re-sellable condition.
  • Damaged Goods.
    All hidden freight damage must be reported within 24 hours. All visible freight damage is the responsibility of the freight forwarder and must be reported at the time of receipt of merchandise.
  • Exclusions.
    • No returns on Electrical, Fuel injection, or Exhaust Components.
    • No refunds after 30 days.
    • No warranty on labor cost.
    • 15% Handling Charge on Returned goods.
    • $30.00 Handling Charge on all returned checks.
   

Providing OEM Auto Parts, Shop Supplies, and Shop Tools for AUDI®, BMW®, MINI®, Saab®, VOLVO®, VW® and More! Free shipping, great service and product knowledge since 1987!

Copyright ©2016-2017 | Ramac Industries All rights reserved. | Privacy Policy | Terms Of Use| Return Policy| Contact Us|
AUDI®, BMW®, MINI®, Saab®, SUBARU® and VW® are trademarks registered by their respective companies, VOLVO® is a registered trademark of Volvo Trademark Holding AB. Ramac is not affliated with these entities. |

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